Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
How to defend yourself without being defensive 136
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Even people you like can make you feel their opinions are attacking you. Sometimes, you have facts to back you up but they won't listen. You may not agree with what they say but you can't convince them that your facts are correct. Here are four alternative approaches so you can defend your position without getting defensive. When you understand them even if you don't agree with them, you're being conflict competent.
You can be skilled at conflict, unafraid of conflict, and competent to handle conflict, even if the other person in the conflict doesn't realize you are doing it.
show notes:
episode 135: What to do when emotions keep you in a conflict? https://www.youtube.com/watch?v=b0WqsOA1T0I&t=34s
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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