Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
Latest Episodes
How to defend yourself without being defensive 136
Even people you like can make you feel their opinions are attacking you. Sometimes, you have facts to back you up but they won't listen. You may not agree with what they say but you can't convince them that your facts are correct. Here are four...
What to do when emotions keep you in a conflict 135
Is your opponent in a conflict lying, or do you reject their facts because you don't trust them to tell the truth? You may think that first you believe a fact, and then decide how you feel about the fact. More likely, first you have a feeling, ...
How to get along with difficult people 134
Getting along with people improves your happiness. But, maybe you can't find a way to get along with difficult people. They trigger you to react, and that ends up in a conflict. The situation is not hopeless. You already have answers to three h...
How to bridge the gap in your conflict competence 133
Everyone handles conflict somehow. But different conflicts respond to different conflict skills. Your skills gap is the difference between the conflict you have, and your ability to deal with that specific conflict. What's conflict competent at...
How to turn your fear into an ally in conflict 132
Actors use their fears and high emotions to inspire their performances. You can too. Your fears are an energy source and your thoughts are information about the situation. Your fears tell you what you anticipate might happen, and your ...
Fan Mail
loved your latest podcast. The 3 point format is great. I liked the talk to your allies about a conflict. I always thought that was gossip
Calgary, AB
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