
Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better. Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. Together we have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Podcasting since 2024 • 71 episodes
Conflict Owner's Manual
Latest Episodes
72 What is a good question?
A good question increases your chance to get good answers. How you think about a good question and its answer is different in the heat of conflict than how you think about questions and answers in calm conversation. What are those differences a...
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Season 3
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Episode 72
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5:51

71 Do you have a mediator's mindset?
Having a mediator's mindset is a valuable skill in any job, not only in the job officially known as mediation. Conflict management is hard and a soft skills to add to your resume. We discuss the ways you can grow your conflict competence with y...
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Season 3
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Episode 71
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9:18

70 What kind of listener are you?
You already have conflict competencies like good listening. But do you use your best listening skill in the heat of conflict? Here are three suggestions to help you bridge the gap between knowing how to listen, and remembering to use your liste...
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Season 3
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Episode 70
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4:15

69 How to build trust in yourself
Perhaps you've taken the course on how to have have difficult conversations. You know how to do it. But now, in real life, do you trust yourself to actually have those difficult conversations? We discuss self-trust building, the role of power i...
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Season 3
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Episode 69
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7:27

68 where did your conflict mental map come from?
Everyone has at least one conflict mental map; a picture in your mind about how you believe conflict should be conducted, and what you expect of those in conflict with you. But where did you form this conflict mental map?show ...
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Season 2
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Episode 68
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5:08

Fan Mail
loved your latest podcast. The 3 point format is great. I liked the talk to your allies about a conflict. I always thought that was gossip
Calgary, AB
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