Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Podcasting since 2024 • 77 episodes
Conflict Owner's Manual
Latest Episodes
78 How do you use and practice conflict analysis?
The conflict competency I use most often is conflict analysis. You want to answer the right question and resolve the correct conflict, which means analyzing what's really going on. Look beneath the surface, and dig deeper than motives and perso...
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Season 3
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Episode 78
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5:47
77 How to ask good questions that invite conversations
This is the third episode on what makes a good question in conflict situations. We look at the purpose you want your question to serve in the conflict you’re having. The conflict competence is to use good questions as an invitation into a conve...
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Season 3
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Episode 77
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8:52
76 How do you know when to quit trying dialogue?
Are there times when trying dialogue is wasted time? A listener mentions our polarized political climate, and asks if dialogue is always the way to approach emotionally charged differences in opinion. If it's time to stop trying, how would you ...
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Season 3
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Episode 76
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5:39
75 What movie, show or book shows conflict competence done well?
It's an accepted truth of the creative community that conflict is story. No conflict, no story. No conflict is boring, not drama. Or no dramatic story that anyone wants to read or watch. What are the conflict competencies we can learn from rewr...
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Season 3
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Episode 75
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9:22
74 What makes a good question the right question?
A good question is the right question for the conflict you’re having. You’ve heard the expression: there’s no such thing as a silly question. But, in conflict, some questions keep a conflict going, escalate the conflict and/or inflame hard feel...
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Season 3
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Episode 74
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4:48
Fan Mail
loved your latest podcast. The 3 point format is great. I liked the talk to your allies about a conflict. I always thought that was gossip
Calgary, AB
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