Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
Latest Episodes
Three questions when someone disappoints you 143
If you are disappointed in someone, it's tempting to blame them for not meeting your expectations. The conflict competent response is to ask yourself these questions, which will improve the quality of your relationship. Is your expectation reas...
Three ways to handle hurt feelings in conflict 142
Feelings are often hurt in conflict, and it's tempting to blame the other person for hurting you. Whether you are 100% at fault for the conflict or did nothing wrong, you can feel hurt. Here are conflict competent ways for you manage the hurt, ...
Two small shifts that make big conflict improvements 141
There are two parts to your conflict competence practice; 1. your actions and 2. your attitude. If you change one of them, you will affect the other. Start small, think of one action or belief to change, do that and see how a small cha...
The hidden superpower of conflict competence 140
You're building conflict competencies to use in conflicts. But, these conflict skills actually apply every place you go, with everyone you meet, in every context and to every situation. While you practice conflict competencies for conflicts, yo...
How to make allies out of people who disagree with you #139
Are you finding it hard to be with people whose personalities and perspectives are different than yours? Maybe your inner conflict holds you back, and maybe difficult people create your conflict. We give you tips for thinking of difficult peopl...
Fan Mail
loved your latest podcast. The 3 point format is great. I liked the talk to your allies about a conflict. I always thought that was gossip
Calgary, AB
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