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Conflict Owner's Manual

we show how your conflict competencies help you do conflict better.

Our logo is a dandelion because conflict is like a weed you don't want in the garden. Since it's there you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.

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Conflict Owner's Manual

113 What stops you listening and how to fix it

December 07, 2025 • Dr. Deborah Sword, with co-host Tyson Bankert • Season 4 • Episode 113

Are you more polite to strangers than to friends? Do friends trigger you in ways that co-workers don't? Why do you listen and react differently to your loved one than with a friend?

Listening is one of the greatest gifts we can give for free. Despite costing nothing and improving much, listening can be rare in relationships. We discuss some conflict competencies for listening better, because listening improves the quality of relationships.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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