107 Have you done your conflict communication audit? Artwork

Conflict Owner's Manual

We help you use conflict competencies you already have, so you can do conflict better.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.

Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.

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Conflict Owner's Manual

107 Have you done your conflict communication audit?

October 19, 2025 • Dr. Deborah Sword, with co-host Tyson Bankert • Season 4 • Episode 107

Perhaps you ask: "What's a conflict communication audit and why do one?" It isn't like a corporate communication audit of executive memos and such. Do you understand how you show up in a conflict? Your conflict communication audit includes your words, actions, and impressions you give during conflicts. Your conflict communication audit takes all your conduct and context into account, from the perspective of the person you're in conflict with.
What you say and do might not be what they hear and observe. Check in with them even during emotional moments, elicit their feedback, and listen to their opinion with humility. They have information that will help you improve your conflict competency. Each conflict communication audit builds your skills.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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