Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
85 How to stay non-defensive when verbally attacked
When others verbally attack you, it's hard to keep your cool. Three common but ineffective arguments an opponent might use against you are:
1. ad hominem attacks, (attacking you personally rather than discussing what you said)
2. "straw man" arguments, (misquoting you and attacking you for the misquote as if you'd said it) and
3. simply being a jerk.
We offer strategies for being conflict competent, even during the many ways you might be misquoted, misunderstood, accused, and called out. We don't recommend that you verbally attack in retaliation.
Show notes:
Episode 56: What's the disconnect between your intention and the impact?
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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