Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
73 Why describe your conflict in story or simile?
We remember stories better than we remember lectures. Stories entertain, comfort, explain, build bonds, persuade, and teach, among other connections. How you tell the story of your conflict reveals your point of view. We discuss how differing points of view are integrated to make a more complete story of the conflict. We suggest you find a role model who inspires your conflict competence.
show notes:
Watch John Paul Lederach @ https://www.youtube.com/watch?v=yiP_mQamUoc. Read his 28 books, including The Moral Imagination: The Art and Soul of Building Peace (Oxford University Press, 2005), The Journey Toward Reconciliation (Herald Press, 1999), Building Peace: Sustainable Reconciliation in Divided Societies (USIP, 1997), and Preparing for Peace: Conflict Transformation Across Cultures (Syracuse University Press, 1995).
Kathy Bickmore is author of numerous books, chapters, and articles, most recently as editor: Constructive Conflict Pedagogies for Building Democratic Peace, (Bloomsbury Academic, 2025), available free at https://www.bloomsburycollections.com/monograph?docid=b-9781350519749
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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