Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better. Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. Together we have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
72 What is a good question?
A good question increases your chance to get good answers. How you think about a good question and its answer is different in the heat of conflict than how you think about questions and answers in calm conversation. What are those differences and how can you navigate from calm convo to questions that don't provoke more conflict? Here are some examples.
show notes:
AI offers this list of components of a good question, edited for brevity:
A good question is
• clear
• open ended.
• fit for the intended purpose.
• thought-provoking:
• fair
• unbiased
• fostering trust
• building rapport.
• relevant to explore information
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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