Conflict Owner's Manual
We help you use conflict competencies you already have, so you can do conflict better. Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. Together we have decades of experience and training in helping people expand their conflict competencies.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
56 What's the disconnect between your intention and the impact?
Have you made a comment that you intended as helpful and been criticized rather than thanked? Depending on how you respond in the situation, the cycle of defensive reaction either escalates or is diffused. You can decide if a conflict happens or not. We discuss two useful conflict competencies and how to use them.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
