Conflict Owner's Manual
Indispensable conflict competence tips, in shorter than fifteen minute episodes, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
48 How to go deeper than 'I messages" and surface issues
Perhaps you know how to say what you want as an 'I message' rather than a 'you message' to avoid antagonizing the other person. I suggest additional strategies that deepen conversations and also go below any superficial presenting issue to the issue underneath. Communicating about the real issues can deepen the relationship, not just avoid antagonism.
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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