Conflict Owner's Manual
Expert tips to help you use the conflict competencies you already have, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
44 How to fix talking past each other
Some conversations just miss; you aren't on the same wavelength, no one seems to listen, and you feel verbally attacked. There are two conflict competence skills that get those heated debates back on track.
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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