Conflict Owner's Manual
Indispensable tips for developing your conflict competence in episodes of ten minutes or less, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
27 Are pessimists more conflict competent than optimists?
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Deborah Sword
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Both pessimism and optimism have strengths and weaknesses in conflict. There's power in pessimism and value in optimism for the conflict competent.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
