Conflict Owner's Manual
Indispensable tips for developing your conflict competence in episodes of ten minutes or less, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
20 How to turn conversation competence into conflict competence
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Conflict overwhelms your calm conversational skills that connect you to the other person. So, how do you stay in touch with your calm conversational competence, to carry it into conflict competence? Deborah shows you how to hack your conversation competencies for conflict competencies.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.