Conflict Owner's Manual
Indispensable tips for developing your conflict competence in episodes of ten minutes or less, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
Conflict Owner's Manual
16 Does bias influence your decision making in conflict?
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Conflict drops a lot of decisions on you, and there's no perfect decision that guarantees the outcome you prefer. Your decisions in conflict depend on many factors, some of which are out of your control. When you think about bias limiting or helping your decisions, you increase your conflict competence. Deborah discusses how that works.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.